Are you asking yourself “What changes do I need to make for 2017?”

With 2016 rapidly running out of days, it’s that time of year when one starts asking “How well is my business doing?” and “What kinds of changes should I be considering?”nov-18-change

You may want to start by asking yourself these tough questions:

• Am I retaining my customer base?
• Am I attracting new business?
• What customers have I lost? Why?
• Am I meeting my financial goals? Why? Or why not?
What do I need to change for 2017?

Take a close look at that last question—and consider what kinds of changes you might need to make.

If you don’t think you need to change anything, think again. Jack Welch, recognized as one of America’s great businessmen, espoused the notion “You have to change, preferably before you have to.”

You have to change to keep up with the changes.

Nothing in business remains static. New products come. Old products go. New attitudes emerge. Old beliefs drop by the wayside.

Even if you believe everything is going great and you don’t need to change anything, consider this: changes outside of your business will necessitate that you make changes to adjust to an ever-changing business environment.

Need some examples? Ask companies like Kodak, Sears, Blockbuster, Pan-Am, and Borders how they fared when they failed to adjust to changing business environments.

Start change by examining your communications strategy.

Change can begin with something as simple as auditing your communications strategy. Ask, and answer, questions like:

• Is my message still relevant to my target audience?
• Am I using the right tools to reach my target audience?
• How does my target audience perceive my message?
• Am I reaching the correct target audience?
• How has my audience changed?

While you are revising your communications strategy, ask yourself one more important question:

Am I using the correct resources to craft and implement my overall communications approach?

That’s where we can help. We provide an objective and fresh look at how and what you are communicating and how it might need to change.

Our approach: We don’t just look for changes. We look for opportunities.

Our firm lives in a communications-centric world, and we know and understand how to create strategies and execute tactical programs that use the right message to reach the right audience at the right time. We know how to change your communications approach to make a meaningful, positive change in the upcoming year.

Before 2016 runs out, call me at 407-339-0879 or email me at will@wellonscommunications.com. Talk with me about taking a look at your communications approach and how we might be able to help you change for the better.

#CharlieCharlieChallenge

Have you heard of the #CharlieCharlieChallenge that overtook social media the past few weeks? It’s a challenge that mixes childhood superstitions of “Bloody Mary” and the Ouija board to summon a Mexican demon named Charlie. It might sound a little ridiculous, however, that didn’t stop the phenomenon spreading across social media.

How Does It Work?

According to the Huffington Postcharlie4-3

“Take a piece of paper and draw a single horizontal line and a single vertical line that meet in the center. Put a “YES” in two opposing sections and a “NO” in the other two. Place two pencils across the middle of the drawing in a plus-sign formation, with one balanced atop the other so that it can spin.

“Ask aloud, “Charlie, Charlie, are you there?” or “Charlie, Charlie, can we play?” and the top pencil will likely move at some point because of how it’s balanced. However, some players believe it’s a sign that “Charlie” is in the room and ready to take questions.”

Consequences:

Some people became genuinely scared, recounting stories of hauntings and attacks by demons. The torment is especially awful if one stops playing without first asking “Charlie, Charlie, can we stop?” without getting a “no” in response.

The challenge trended on Twitter and Instagram almost immediately, with many posting videos and photos of their results.

The_Gallows_PosterTerrifying as it was, it seems this trend was just a giant marketing campaign for a new horror movie, The Gallows. The movie is about a boy named Charlie who was killed during a high school play. Years later, the high school tries to honor Charlie by recreating the play. A few students decide to break into the school at night in an effort to stop the play’s production; to dire consequences. The #CharlieCharlieChallenge is featured in one of the movie’s scenes.

While the #CharlieCharlieChallenge was a smart marketing move, generating conversation and action, it was also incredibly terrifying. I’m sure many more movie theatre goers will be seeing The Gallows now!

Social media makeovers – are you ready for one?

Estee Lauder announced today that it is gearing up a social media program where it will give away free makeovers and photographic shoots at its department stores across the country starting on October 16th.

Kudos to Esteee Lauder for this PR makeover.

They understand that when pushing their product it’s not about Estee Lauder, it’s about the people they are trying to reach. Those people all have egos, they all want makeovers, they all like to see themselves in photos.
This new promotion will be interesting to watch because it combines the needs of the customer well ahead of the needs of Estee Lauder.
Estee Lauder is famous for giving away free cosmetic bags and other little trinkets that almost every girl or woman has somewhere in their closet. It will be interesting to see if this new social media program designed to provide more push on things like Facebook will get them better sales.

The key point for any company to remember; it’s not about you, it’s about your customers. For that, Estee Lauder deserves congratulations.

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