The younger face of Facebook

UntitledSocial media is the communications tool of the next generation.  A CNN article noted Facebook is booting 20,000 underage users per day.  The article reports nearly half of all 12-year-olds in the U.S. are using social media websites, even though they don’t meet the age requirements.

Youngsters are flocking to social media and Facebook, in particular.  And really, it is kids of all ages. Facebook has more than 500 million users. The flood of child users poses security risks, which is why Facebook is working to give the youngsters the boot until they are of minimum age.

Yet for trend watchers – the kid’s desire to be part of Facebook and other social media continues to highlight the long-term viability of social media.

Survey says: social media bound to change the face of research

Are traditional research studies a thing of the past? Maybe not, but a top research buyer for Procter & Gamble Co.  says that research will change dramatically in the next few years because of the advancements in social media.

According to an article this morning in AdAge, marketing firms will have to find new ways to monitor and listen to their customers – thanks to social media. This may not mean the replacement of research, but the days of researchers sticking dogmatically to their numbers in the corner office of marketing companies may be finally coming to an end.

With social media research, testing and customer feedback is no longer a report on the shelf or a presentation in a marketing meeting.  It lives in front of everyone, every second of the day. To read more, visit AdAge.

Japanese earthquake affirms the power of social media

FB, Twitter, YouTube logosThe massive earthquake in Japan once again shows the power and speed of social media. When people – no matter where they are in the world – need to communicate, they are turning to Facebook, Twitter and other forms of social media to reach their loved ones.

This weekend, there was story after story about Japanese citizens reaching their family members from the tragedy-stricken country through Facebook, Twitter or YouTube.

The lesson for small businesses becomes clear – they can either learn how to communicate through this medium or their business might be swept away against the competition that does.

Facebook, Twitter and other social media vehicles prove their value in the middle of an emergency. We are all about to see what role social media will play in the rebuilding of a country.

Google filters out SEO cheaters

By Will Wellons

UntitledThe Wall Street Journal this week had a story on how Google is revamping the secret formula it uses to rank web pages in order to keep people from cheating.  Those dastardly cheaters are companies fighting for search engine optimization positions.  Google’s closely held secret formula has always created the need for SEO, marketing and public relations firms to generate tons of content in hopes of getting pages ranked higher and higher.  It’s much more complex than that, but that’s the simple form.

Here is our stance on SEO and the Google formula:

  • Worry about your message.  If you worry about your message and get your message out consistently, your audience and the Google formula will take care of itself.
  • You know your business better than anyone else.  Tell your story.  Tell it again.  Tell different elements of your story – educate your consumers.

If you take the time to follow these steps and some other easy steps, you will consistently rank fairly well in Google searches (assuming other SEO tactics have been taken care of when you built your website).  But the message here is: consistent, positive, educational content goes a long way – no matter what Google does to its secret formula.  To read more, visit The Wall Street Journal.

Be Careful Oversharing on Facebook

By Vanessa Tostes

You may want to think twice before posting your next status update on your Facebook page – especially if you are in the market for a new job.

More and more companies are using Facebook as background check for new hires.  According to Dan Schawbel, personal branding expert and author of Me 2.0, Facebook is not only a social media engine, but also a reputation branding engine.  Today, 53% of companies are using Facebook as background check, that is, for every other job interview you go to, one of these companies are surely looking at news on what you ate for lunch or what kinds of activities you engaged in last weekend.  Facebook also serves as a catalog of all your wall posts and pictures, which might transfer that information into Google and Yahoo! search engines, depending on your privacy settings.

It is always important to filter what you write on Facebook.  Writing what you had for lunch may not hurt your chances of being hired; however, if you post interesting observations or questions, you are more likely to be viewed positively by a company who is interested in hiring you.

What you can learn from Khloe Kardashian’s Twitter trauma

Khloe-Kardashian-Kim-Kardashian-Critics-Choice-Awards-01171113-580x803Khloe Kardashian has stopped tweeting. Oh, the humanity!

It turns out she’s tired of being bashed in the Twitter-sphere. “The negativity that I see, hear, or read today is out of control.”

Clearly Khloe and her merry band of reality TV clones (khlones?) attract at lot of negative attention because they seem to find every paparazzi and TV camera in the free world. But the Kardashians are also a very popular brand – and one that is being forced to deal with Twitter fans turning on them, rather than tuning them in. With more than 2 million fans, there are a lot of eyeballs at stake.

The same can hold true for any business using social media. One negative Tweet can spread far and fast. What do you do when the masses turn on you?

First, learn as much as you can about the negative Tweeter. Look at their feed. Someone who regularly complains about anything and everything isn’t going to carry as much weight as someone who doesn’t make a habit of going negative via Twitter. In the worst case, it could be a journalist, blogger or very loyal customer.

Next, contact them directly, hear them out and see if their problem has an easy fix. A hotel might give them a free room in the future, a restaurant may offer up a free meal. Making it right can often make the problem go away quickly.

Do not – under any circumstances – decide to engage in a Twitter war. This is neither a battle you want to engage in nor a war you have any hope of winning. Your social media war of words will just attract an even bigger audience as people retweet.

Done correctly, your Twitter nightmare may land you a loyal customer and let others know that you genuinely care about your customers.

And you can rest easy – Khloe has started tweeting once again.

Time Travel – or just a Clever Social Media PR Stunt?

Charlie Chaplin may be the loveable, Derby hat-wearing silent film star, who steals your heart without uttering a word in films like “Modern Times,” but the early 20th Century (and decades deceased) star was the viral buzz this week. In fact, “Charlie Chaplin” was trending on Twitter.

What makes Chaplin so tech-savvy and cool these past few days? Two words: Time travel.

I kid you not, that’s what reports are touting. Apparently a woman using what some have called a cell phone can be seen in one of Chaplin’s 1928 flicks, leading some to cry wormholes and warp speed. Take a look for yourself:

While time travel is…um….one explanation, several other theories have also popped up (after all – a carrier that gets reception back in the 1920s minus the use of satellites isn’t necessarily the most plausible scenario).

One theory: Public Relations, social media and one clever viral campaign.

Many news stories have linked the time travel buzz to this week’s 25th anniversary of “Back to the Future” and its release to DVD and Blu-ray. This account involves a lot less physics – and a dash of Hollywood promotion – that has everyone (from TIME to The Washington Post to MTV) talking.

To learn more about social media and viral campaigns follow the Orlando Public Relations Firm Wellons Communications on Facebook and Twitter.

The Value of Social Media: What’s a Tweet Really Worth?

eventbriteMost businesses—large and small alike—are urged to get in on the social media game in order to connect with customers, build SEO and ultimately increase sales. But what is a Tweet or a Facebook message or even a LinkedIn connection really worth?

A recent study by a San Francisco-based ticket sales startup, Eventbrite, quantified the buzz around its social media.

Twitter: A link shared on Twitter nets the company 43 cents in additional ticket revenue.

E-Mail: Using the “e-mail friends” feature on the site, an event shared through e-mail turns into $2.34 in ticket sales.

LinkedIn: This social site equals 90 cents in sales.

Facebook: But the winner—Facebook. Eventbrite nets an additional $2.52 when a user shares that he/she plans to attend an event on his or her wall.

What’s more, with increasing sales, this startup has secured $20 million in venture funding.

To learn more about how social media and integrated public relations can benefit your business, contact our social media experts at Will Wellons Communications, 407-339-0879. And as always, follow us on Facebook and on Twitter.

Back when you had to type “TheFacebook.com”…

By Sarah Harmon, Wellons Communications Account Executive

social_network_mp

Just about everyone is talking about today’s release of The Social Network. From NPR to Fast Company to MTV, the hype has reached (or perhaps even surpassed) Twihard status.

The movie basically chronicles a pseudo-fictional account of the advent of Facebook and its smarmy Harvard student creator(s)…although “smarmy” can easily be replaced with a certain, smarmier adjective used by Vanity Fair 8 times in the first four paragraphs…and once again at the end, for kicks.

The cause for this wide-range of interest (and ultimate media coverage) is in the movie’s layers. Sociologists can look at the broader scope of social media’s impact on society. PR professionals can reflect on using Facebook to increase brand, event and product awareness. Business execs can examine the ins and outs of a $1B+ enterprise. Psychologists can study the impacts of greed, social awkwardness, and a number of other traits exhibited by those of “smarmy” character. And a few (no names attached) will head to the box office just for a glimpse of Justin Timberlake.

Having been in college during the launch of Facebook, I started using the social networking site in 2004. Back then you had to have a .edu e-mail address and were required to type thefacebook.com. I was also only one of two from my high school on the site.

Six years later, the social network has taken over. As for the movie, we’ll grab some popcorn and see…

Bigger is not always better

AOL’s Patch is in 11 states and targets cities with a population between 15,000 and 100,000.
AOL’s Patch is in 11 states and targets cities with a population between 15,000 and 100,000.

So what is a better hit – the Wall Street Journal, or a community paper in Topeka?

Most PR people will think this is a foolish question and answer “the Wall Street Journal, you dummies!”

Let’s look at this a little deeper. The WSJ is certainly better for your portfolio, but the community paper in Topeka may be better for the needs of your client. If you are trying to reach people at the community level, it’s far more important to go local.

The mantra in newsrooms has always been local-local-local, and that’s especially true today.

Look at the growth of hyperlocal news sites. Datasphere is churning out hundreds of web sites that will focus on neighborhood news. AOL’s Patch is in 11 states and targets cities with a population between 15,000 and 100,000. These sites join the ranks of community papers and radio stations that can be a great resource in PR. No, they won’t make for a killer resume, but they might make for a killer event for your client.

Think local, and remember that bigger isn’t always better.

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