Online reading: Changing the way we think

In today’s society, it’s getting easier and easier to reach for our phones and tablets to read the latest news story, article or book. Businesses and classrooms are turning away from mail-outs and textbooks in favor of marketing emails and ebooks. But what does that mean for the way we take in information?

Digital reading Apparently, a lot. According to The Washington Post, your brain doesn’t comprehend the information you read online the same way it does in print. Digital screens seem to cause people to focus on the information they are reading at the time instead of how it fits in a broader context.

Researchers from Dartmouth College and Carnegie Mellon came up with different experiments that could compare the effects of reading on different platforms. In one experiment, a group of participants read a short story online and another group read a printout of the story. A pop quiz was given to the participants once they were done reading, and it revealed that the physical-copy readers scored better on questions requiring participants to make inferences, while digital-copy readers scored better on concrete questions about the text.

According to the researchers, the results of the experiments show that our reading comprehension is changing as it is becoming more typical to read information on a digital platform. Our thought processes may slowly be evolving so that we will have to make an effort to look at the bigger picture.

So what does that mean for PR? Even though communications professionals will likely still make use of digital tools, the study shows the key is to try and make digital audiences think more abstractly. When writing an article that is going to be consumed via screen, try to challenge yourself to put in context which will help readers think critically along with the facts of the story.

Communication Checkup 2016

As business owners, many of us assume that our customers and potential customers know what we do. Nothing could be further from the truth.

Only a small fraction of clients fully comprehend the scope of the services that your company can provide. In fact, if you polled your own family members, only a small percentage understand what your business does.

What does this mean?

You have to keep telling your story. You have to tell it so many times you’re probably almost sick of it yourself. It’s an uphill battle – it takes multiple engagements with your audience before they grasp the message. communicate

As we start a new year, it’s the perfect time for a simple checkup on your company message:

  • Does the “about us” section on your website actually reflect what the company does?
  • Are your services up-to-date?
  • Are you actively engaged in your social media or blog?
  • Do you have news that you think everybody should know, but nobody does?

In 2016, be committed to telling your story. Toot your own horn. Communication leads to sales. Most businesses grow best by word-of-mouth, but after you get that positive referral, people hustle to your website or your Facebook page to confirm what someone told them and find out more.

If you’re looking to get your communications in top form, we’d love an opportunity to help.

Why You Need Reviews

In an age where consumers turn to social media and the internet for so much of their buying needs, reviews are more popular than ever. Reviews bring credibility to your business. Whether it’s a book, a product or a restaurant, consumers want to buy something they can trust. According to Marketing Land, when customers see positive recommendations, they’re more likely to buy it. Reviews can help erase any doubts of potential customers, and bring peace of mind with a purchase.

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Source: Business 2 Community

Besides the obvious benefit to consumers, reviews can help improve social media for a business by generating content.

Perhaps most importantly, from a business perspective, the word of mouth marketing effort will increase sales. As the graph above shows, reading reviews influences buyer decision. Many consumers read reviews before making purchasing decision. Reviews lead to more sales.

has-reading-online-reviews-impacted-your buying decision
Source: Marketing Land

Turn to a team that knows how to get reviews in digital and traditional media, Wellons Communications.

Have a Laugh: Use Humor on Social Media

Dr. Seuss once said “From there to here, and here to there, funny things are everywhere.” This couldn’t be more true for social media. When brands get in on the humor, social media is even more fun. Here are 3 reasons why your brand should consider using humor on social media:

Attention Grabber: We all mindlessly scroll through our social feeds during the day, sometimes it’s the same information, over and over again. When a funny video, picture or post pops up on the screen, you can bet we’re going to stop, read it and like it.

Old Spice TweetRelatable: Humor shows that brands have a human side. They don’t always take themselves too seriously, and can laugh. Relating to your audience is a guaranteed way to increase engagement.

Taco Bell Tweet

Memorable: When your audience sees a funny post, they’re more likely to share it and remember it when it comes to making a purchasing decision. Take advantage of this by creating memorable content. Take this Virgin America post from Thanksgiving 2014, for example:

Virgin America Tweet

Domino’s: Using digital and social media to change the way we order pizza

Domino’s latest ad has the usual big brand flair of celebrities, bright colors and social media. Richard Sherman tweets a pizza emoji, Eva Longoria orders a pizza from her TV remote, Sarah Hyland texts the pizza emoji to place her order and Clark Gregg orders with his smartwatch. In short, Domino’s wants to change the way we order pizza.

dominos logo

While fans have been able to order via phone and through Domino’s website for some time, they can now order through Twitter, Samsung Smart TV, Pebble or Android Wear smartwatch apps, the Ford SYNC AppLink and through voice ordering via a smartphone. Even the pizza emoji can be texted to DPIZZA (374992) to complete an “Easy Order.”

Pizza emoji

This marketing move, coined as “AnyWare” ordering is set to rival Pizza Hut, who has more digital awareness than Domino’s. These new ordering capabilities have secured Domino’s brand association with smartphones and social media ordering.

This new form of ordering is set to take a hold on brands everywhere. The average millennial checks their mobile device 43 times per day. Millenials also value brands that have positive social interactions. These statistics are growing by the day, and with Domino’s new way of ordering pizza, the use of social media and digital media devices is sure to continue to rise.

New Facebook Videos Will Generate Ad Revenue

Four million users a day watch videos on Facebook. The social media site now wants to cash in and more aggressively compete with Google Inc.’s YouTube.

 

Mark Zuckerberg talks about Facebook Video and it's plan to share revenues with it's users.Facebook announced a revenue sharing model this week similar to YouTube’s where they will share ad revenue with video creators in a move, according to the Wall Street Journal, designed to attract more polished content and more ads. If successful, Facebook is a more daunting threat to the Google owned online video site.

 

While many people are mesmerized by family moments and funny animal stories, the Titans of digital media clearly see your videos as a strong revenue stream. Interesting fact to note: smart phones are the source of 65% of all video views on Facebook.

 

For more details on the changing landscape of what you’re seeing online go to Fortune.

Tracking the Invisible – Analytics for Social Media Images

Social media has become increasingly more image-based. This fact can be attributed to why platforms like Instagram and Vine are increasingly on the rise. Here are some quick stats:

  • According to 2014 research published on eMarketer, photos accounted for 75% of content posted by Facebook pages worldwide.
  • Photos and images are also the most engaging type of content on Facebook, with 87% interaction from fans.
  • For Twitter, adding a photo URL to your tweet can boost retweets by 35%.

Knowing this is great for content marketers. However, for those attempting to track mentions from followers and engage their brand in the conversation, this is a challenge.Analytics

How do you find a great post to “regram” on Instagram if no one tags or adds a #YourBrandHere to their post? How do you respond to customers on Twitter who don’t include your handle? How do you respond to Facebook users who don’t post directly to your page? How do you track the analytics to show your boss that social media is worth the time?

Nearly 85% of posts that contain a logo contain either no text or no text that is relevant to your brand, according to Brian Kim, director of product management for ad-tech startup GumGum.

If the visual elements going on social media largely elude the tracking and analytics brands use to keep tabs on what people are saying, how can we give an accurate picture to our clients about what’s being said about them?

Our recommendations:

mantii_th4

Enter the new social media analytics platform, Mantii. This platform is an offshoot of GumGum. Mantii looks for all or part of brand logos contained in social media posts, whether they mention the brand in text or not.

reverse google image search

Another method is to track your own images being shared through a reverse Google Image search. Google’s search by image can easily give you the information you need about your own pictures being shared by others.

curalate logo

A final method is to use the platform Curalate. Curalate applies image-recognition algorithms to social media platforms, much like Mantii. However, this platform is officially recognized by Pinterest, Tumblr and Instagram.

Have you used, or plan to use any of these platforms? Or are you using a different platform to track your images? Let us know in the comments.

Public relations provides a recipe for success for restaurants on Orlando’s International Drive

Though new food fads are created daily in the restaurant business, it is often the old favorite dishes and drinks that are top sellers.

The Orlando Eye at I-Drive 360

The same is true is in restaurant marketing. Public relations – announcing your story before everyone else does it for you – has been around for years. Some might say that public relations and its main dish, the press release, are old news in today’s digital age. Yet PR is still the building block for restaurant success and a key step to customer credibility.

For owners with an eye on the bottom line, restaurant PR can produce results. It can get people talking about your restaurant, your new space or your new menu.

Wellons Communications has had success with restaurants across the Sunshine State, launching new restaurants and keeping existing brands in the public eye – no matter where the customer gets their news.

This month kicks off the  celebration for Orlando I-Drive 360, a new entertainment complex with the Orlando Eye, attractions and host of wonderful shopping and dining options. Our agency is proud to play a part in the promotion of this new mecca for tourists. We were honored to open Tin Roof, a restaurant and live music venue, as well as Cowgirls Rockbar.

We also opened and partied with McFadden’s Restaurant and Saloon in the neighboring complex Vue at 360. For each of the openings we used public relations to help find qualified staff, educate food media on new signature dishes and create credible media buzz that brings people in the door.

At Wellons Communications, we don’t make the food – but we do make it sizzle.

The Importance of Knowing Your Audience in PR

So you got the new iPhone update which includes the new emoji keyboard and you’re really excited about it.

However, you wouldn’t send your grandmother a text full of emojis when you know that:

  1. She doesn’t understand that EMOJIS means that you did not enjoy waking up this morning.
  2. Her cell phone doesn’t receive text messages.

You would simply pick up the phone and tell her that information. It doesn’t make sense to send her a message she doesn’t understand through a medium she would never see.

The same is true in public relations. Knowing who you’re speaking to – knowing your audience – is a critical part of the PR practice.Apple new emoji keyboard.

No matter what strategy or tactic you are using, the best message in the world won’t be effective unless it’s in front of the right people in a way they understand. From collateral to social media campaigns and press releases, knowing your audience is crucial.

For example, when choosing outlets to send press releases to, we choose the ones most relevant to the client’s audience. A food blogger isn’t going to want to know about an upcoming marathon race. A CEO of a company probably doesn’t read or watch the same material that a college student does.

It’s important therefore to know where your audience gets their information and what channels they frequent. Facebook seemed like it was going to be the end-all-be-all of social media, but did you know that today’s teenagers don’t see Facebook to be as important as their parents do? If your product appeals to a younger demographic, it’s important to follow the trends of social media platforms. In the long run, these teenagers will hold major buying power 5-10 years from now. How will we adapt?

It’s also important to ensure that your message and tactics are appropriate for you audience. Messaging that is humorous isn’t always going to translate well for serious non-profits or business people. Similarly, a text-only ad for a children’s breakfast cereal isn’t going to communicate to toddlers.

In public relations and marketing, knowing your audience is step 1 in a successful campaign.

When social media goes horribly wrong

Although this story comes from a source called Gossip Cop, the facts are unfortunately and horrifyingly true. Yesterday, some folks with too much time on their hands and deranged humor started a fake Twitter campaign by posing as Justin Bieber fans and then trending #cut4bieber. The premise of the prank involved circulating photos of self-mutilation with supposed fans urging the Biebs to stop his drug use after a photo leaked last week of the celebrity smoking marijuana.

Overnight, the hashtag started trending worldwide, and tweets flooded in showcasing gruesome and graphic images of bloodied arms and wrists, though it can be hard to tell what is real and what is not.

Although this started as a hoax, the campaign has now taken a life of its own. Encouraging the young and impressionable Belieber followers to self-harm is a disturbing trend that we hope will vanquish as fast as it appeared. Luckily some have spoken out against the Twitter campaign, including the high-profile Miley Cyrus, who stated that “Cutting is NOT something to joke about.”

We wonder if Justin Bieber himself will make a public statement about this horrible chain of events in the Twittersphere.

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