Category: Public Relations

Bios: Are you telling YOUR story on your website?

Posted on by Wellons team

How often do you look at your website from your customer’s point of view?

Marketers generally blast away with all the unique selling propositions that distinguish their product or service. They often focus entirely on telling their customers why their product or service stands apart from their competitors…or why customers need their product or service.

What websites often overlook is specific information about the people who oversee and deliver what your organization is selling…the folks behind the website.

Let people see and learn about who they are dealing with and buying from

To be clear, we are not talking about, to use the arcane language of website developers, “dynamic website personalization,” or creating a customized website experience that winds up being tailored to the wants of each individual visitor who comes to your web page.

We’re talking about posting information about the people who manage your business.

At first glance, this may seem like a terrifying notion. “What! I’ve been taught to protect personal information at all costs,” may be your first reaction.

What we are talking about, specifically, is relaying enough information to build trust and confidence in you and your business.

Biographies offer a way for your customers to better know you

Glance at some different websites. Find and click on “Who We Are.” In most instances, the information includes a business bio photo and a business-oriented biography that generally centers around the individual’s professional credentials.

We suggest considering a slightly different approach.

At our Orlando PR firm, we adhere to the notion that people like to learn about or read about people like themselves. Sort of like a conversation between the reader and the storyteller.

Why is that important? We believe it offers a more personal connection with the marketer and their customer. And that personal connection builds trust and confidence.

Just how personal are we talking?

As a digital marketing agency, we strongly subscribe to the notion of bridging the trust-gap between you and your customers… connecting with them, not talking at them.

Biographies do not always have to be dead-serious and dull. They can offer a means of personally connecting you with your customers

We’re not recommending in-depth information about individuals. Just enough information to convey a sense of professionalism…and personality. And prompt engagement.

Your bio, for example, can provide the reasons that led you to became involved in your profession. You can share what inspires you or what you want your customers to say about your product or service. Or simple information like what football team you like or your favorite movie.

Back up the bio with a photo…not in a stiff conference room setting, but in a site that positions you as an individual. A real person. The kind of person that your customers will say “I’d like to have these folks as friends.”

A creative professional bio photographer will know how to create a setting (e.g., outdoors, in front of your headquarters, or with some of your employees in an informal gathering) that brings your personality—and that of your organization—to life and underscores your willingness to connect with your customer.

Wellons Communications knows about personalization

Our public relations agency is comprised of communications professionals who work together. But, first and foremost, we are individuals, each with our own individual personalities and backgrounds.

We look at our clients in the same way….as individuals who have their own unique wants, needs and expectations.

Because everyone is unique, we believe personalization…right down to the bios that appear on your website and in your marketing materials…is critical to building a strong connection with your customers.

Take a second look at your overall marketing materials and ask yourself “Does my website provide my customers with the means of getting to know me (or us) better?”

If you’re thinking some personalization might be in order, call me (Will), at 407-462-2718. And, in the true spirit of personalization, I will personally answer your call. And I’ll be happy to review your materials and let you know if you can use some personalization that will let your customers get to know you better.

Are you relevant to your audience?

Posted on by Wellons team

Take a glance at what kind of information you have available on your website and ask yourself, “How important is this information to the folks we’re trying to reach? Is it worth their time? And how does it reflect on our organization?”

Are you operating from the notion that all you must do is place information on your website and the information will be read by your audiences?

The reality is that everyone now offers website content. They flood the internet with information in the name of SEO in marketing, often over-crowding their site with information that is self-serving and totally irrelevant to readers.

Relying on online communications as a breakthrough means of conveying information has lost its novelty.

Does your website content still connect with your audience?

So, how do you hypercharge your online communications platform?

Look at your communications from the point of view of relevance.

When you step back and look at business communications, there are three basic objectives you are seeking to achieve:

  • Build awareness of your business (i.e., your “brand”)
  • Create an atmosphere of trust between you and your potential clients and current customers
  • Motivate sales

Building awareness can be partially accomplished by creating the necessary platforms and information tools (e.g., a website or a press kit) and a distribution program by which you put those tools to work.

Where you put your information is important. You must place your information in locations where your target audiences can see what you are saying and respond to it.

Relevance is the connector

You may possess all the right information tools and have a solid distribution plan, but, if your information is not relevant, no one is going to care.

What is critical to keep in mind is that what really matters is what your audience thinks.

Bridging the trust-gap between you and your potential customers becomes not a matter of what you say about yourself. It’s about relating how and why your information matters to your readers. It’s the difference between talking at people and talking with them.

Otherwise, information and distribution simply become “white noise” that is neither noticed nor acted upon.

So how can Wellons Communications help you combine content with relevance?

Our sole mission at our Orlando PR firm is to help drive sales and results. We practice what we define as marketing public relations.

We accomplish that by building one’s credibility within their given industry and increasing their overall reputation. We help our clients create and deliver the right message to the right people at right time, which creates a stronger brand reputation. It’s marketing in PR.

There’s an old saying about public relations: “Advertising is what you pay for, publicity is what you pray for.”

That’s because PR generates unpaid media coverage vs. advertising coverage, which you must pay for. It’s Unpaid vs. Paid. Earned vs. Purchased. Credible vs. Skeptical. According to one PR wag, “Public relations tastes great, advertising is less filling (and considerably more costly).”

The right public relations agency support increases cognizance for a brand while upholding a consumer-resonant and positive connection with one’s audience.

In the end, what’s relevant to you is “How do I increase sales?” That is all that is relevant to us, as well. Without your success, we fail.

How’s that for relevance?

Find out more about how our public relations firm can add relevance to your content and add credibility to your other marketing components. Contact me and let me share with you how we can help you make your business more relevant to those you are seeking to reach.

Wellons Communications secures national coverage from two major NBC programs

Posted on by Wellons team

ICON Park named Orlando host of NBC Nightly News with Lester Holt

As a part of its Across America series, NBC Nightly News with Lester Holt created a special broadcast to showcase U.S. recovery from the pandemic. For the feature, Holt traveled to select cities across the country. First stop, ICON Park in Orlando!

We immediately knew ICON Park would be perfect Orlando host spot with its prominent location in the International Drive Resort Area, variety of attractions and, most importantly, stunning visual opportunities.

Our team of media relations professionals worked diligently to create the perfect pitch and consistently communicated with the producer to secure interest. ICON Park became the front runner and a site visit was scheduled. We met with the production team to answer questions, showcase the entertainment complex and provide inspiration for the story. Just when the camera angles appeared to be wrong and wouldn’t work, our team was able to pivot to find a solution.

In the end, ICON Park was selected as the Orlando host site of the NBC Nightly News with Lester Holt Orlando feature.

To ensure everything ran smoothly and our client received the most coverage as possible, we arrived onsite the day before filming. With national TV productions, change is the one constant. With just an evening’s notice, NBC decided to promote the tourism special on the TODAY show the morning of the live filming.

Throughout the day, our team remained by the side of the production crew to keep things on track and maximize our client’s air time. When the live show began, the millions of viewers tuning into the show saw ICON Park highlighted as a tourism success story post pandemic.

“Wellons Communications has been a driving force in the positive media exposure ICON Park has received over the past two years.  The Wellons team secured nationally-recognized anchor Lester Holt introducing the NBC TODAY show and hosting NBC Nightly News live from ICON Park,” said John Goodman, VP of Sales & Marketing at ICON Park. “These two major opportunities would not have been possible without the deep media experience and broad professional connections that Wellons Communications brings to our valued relationship.”

At Wellons Communications, we take pride in achieving real results for our clients. From national coverage to important local placements, we help our clients tell their stories.

Why your business needs a press room, and how to create one

Posted on by Wellons team

How many times have you gone online to research a prospective client’s organization only to find yourself mired in promotional gobbledygook that fails to clearly state what the organization does?

Now, put yourself in the shoes of an enterprising journalist under the gun on a rapidly-approaching deadline. Imagine how they must feel while slogging through materials laced with trade jargon, especially if they aren’t familiar with your industry.

That raises an even more basic point: where, on your website, do journalists go to find out the most basic information about you and your organization?

Do you have a press room clearly marked? Or do journalists have to scour your site to find it? And, once they’ve found your press room, what’s in it?

Do you even have a press room?

Press rooms contain the basics

At Wellons Communications, we organize press rooms under the premise that they cannot be too simple.

We approach their development with the same mindset as a journalist: who, what, when, where, why and how.

Like Jack Webb in the now-ancient television series Dragnet, we stick to the facts, ma’am. We put the answers out there as plainly and simply as possible.

Why the simplicity in press rooms?

The information in press rooms is basic for the simple reason that journalists often want the simplest possible explanation to extract and convey to their audience. This is particularly important if a journalist is on deadline or unfamiliar with your organization or industry.

Another important reason simplicity is paramount in press rooms is that you control the information being conveyed. Or, to say it another way, by making the answers available before the question is asked, you have made it as easy as possible for the journalist to say about you what you say about yourself.

This does not mean that you use over-the-top hyperbole. It means you boil your elevator speech down to a phrase or a few well-chosen words that will accurately and clearly tell people who you are and what you do.

What do you put in a press room?

No two press rooms are exactly alike, but there are basic elements that should serve as a foundation. These include:

  • Copy blocks, in varying length, that allow journalists to cut and paste information (a big help if they are on deadline). The blocks can range from 25 to 100 words in length and should include your website address. The purpose of the copy blocks is to define who you are, what you do, and how to get more information about you.
  • A fact sheet that provides the 5 W’s and H in succinct phrasing that can be adopted for use by journalists. The fact sheet should be free of hyperbole and contain only relevant factual information that is important to you, your industry, and your clients.
  • An undated overview release that provides a basic introduction about your organization. Keep it short (two pages max) and readable. The key element is to keep the release undated and limited to information that will not change very often.
  • Recent news. Include a list of the most recent press releases in chronological order. This allows journalists to see what you’ve been saying.
  • Press contact. Who should journalists call for more information? Name, phone number, email address and any other relevant information should be included. This should be one page, no more, and easy to find.
  • Graphics. It’s always nice to include a downloadable logo, photos, and a short video (:20 seconds is plenty).

Let media know you have a press room

The fact that you even have a press room provides a legitimate excuse to contact media and let them know that a) you exist and b) you are a readily available source of information for your organization, your industry, and any related topics that might be important to the media.

You can communicate this via an email, or you may want to go a little further and send the information out via some memorable tchotchke that will linger on a journalist’s desk and have a lengthy life span (i.e. a magnetic bookmark, a mousepad, pen cup or magnetic calendar).

If you are on a tight budget (who isn’t?), create two levels of tchotchkes: a more expensive tchotchke for your A-list media and a less expensive notification for everyone else.

So how do you create a press room?

We’re glad you asked. That’s what we do.

We are experienced and knowledgeable in developing and maintaining press rooms. That’s because we’ve been on the other side (the journalist’s side) combing through the web (and everywhere else) seeking information necessary to create a story about something that we just learned was important.

We know what journalists want and how to format a press room that meets their needs.

If your press room needs updating – or if you simply need a press room for the very first time – call on us.

We will be happy to look over what you have in mind—or even recommend what you need—and furnish you with a press room that will be valuable to you and the media you want to reach.

Are you too much in love with social media?

Posted on by Wellons team

Social media—and its hold on businesses that are seeking to sell to those millions of fans—has dramatically changed how we market to wanna-be clients.

Businesses like to call on social media because it is relatively inexpensive, allows rapid formulation of messages and makes it easy to distribute information.

But how effective is social media? Does it really sell things and ideas? Or is it more “white noise” in a world where communications have become overloaded?

Social media’s sheer volume offers opportunities to influence customers 

Consider this: According to Social Media Today, “…. (the) total time spent on social media beats time spent eating and drinking, socializing, and grooming.”

That’s a lot of time. And that huge chunk of everyone’s daily life offers a tremendous marketing opportunity. But simply lobbing information on an indiscriminate basis without an organized plan and strategy is not the answer.

Because social media is so prevalent, businesses in love with social media often spew out tons of information that may not, in fact, be “share-worthy” or even interesting. That leads to less-than-satisfactory (or no) results and wastes the time and energy of the business.

In short, there’s more to it than simply “Let’s post a lot of news, information, and graphics on Facebook and Instagram.”

Social media CAN work, but only if it is based on newsworthy information

Cision, who prospered for decades as a leading press release distribution company, has morphed to a distributor of information via electronic resources.

Even though the means of distribution has changed, Cision has never varied from its belief that whatever information is shared, it has to have some value to both the reader and the organization that is issuing the news.

Cision’s philosophy is encapsulated the still-relevant article 7 PR mistakes to avoid in 2017. The theme of the article can be summed up in two ideas: you have to distribute information to reach your audience and your information has to be relevant.

So how do we approach social media at Wellons Communications?

We still subscribe to the old 5 W’s—who, what, when, where, why and how—but supported by modern technology and adjusted to fit prevailing attitudes.

When you put the new technology and attitudes aside, it still comes down to  clearly identifying who can use your information, when they can use it, and clearly stating and explaining why your message matters.

How we go about that is more complex. How and what revolves around putting together a well-thought out plan that integrates messaging and timing and generates results…. all without breaking your bank

We certainly believe social media is paramount in today’s communications environment.

But we look at social media as a means of distribution, not the “magic bullet” that makes people buy products, services and ideas. Posting information on the Internet doesn’t necessarily mean sales will skyrocket. It simply means you have distributed information.

At Wellons Communications, we take a total approach to public relations. We recognize the power of social media, but we also understand the value of traditional public relations, marketing, content, SEO and more.

They all work together to move the needle for clients, and no one plan fits all. There is only one plan that works—and that plan is the one that is best suited to accomplish your marketing goals, within your budget, and delivering the kinds of results that will enable your profitability and success.

Social media is more than likely part of that plan—but if you’re only doing that, and if you don’t have a clear idea of why, it may be time to rethink the relationship.

As you plan ahead and seek to more actively involve public relations in your overall marketing, keep Wellons Communications in mind.

We’re mindful that you only have so much money to invest in marketing and eager to help you use PR to serve as an affordable and reliable means of augmenting and strengthening your overall marketing program.

How would Santa use public relations?

Posted on by Wellons team

Santa needs PR?

“C’mon,” you scoff. “Santa needs PR like I need a hole in the head.”

But, when you step back and think more about it, even Santa has a genuine need for public relations assistance, just like your business needs public relations to both build sales and address issues that potentially could get in the way of sales.

So what kinds of challenges might Santa face?

  • Start with the elves. Are they happy with what Santa pays them? And what if they go public with their salary concerns? How does Santa react? What does he tell the public? And how does Santa communicate how the elf challenge is being resolved in time for Christmas?
  • What about the reindeer? Animal activists may frown on how Santa puts the flying reindeer to work each Christmas. How does Santa treat the reindeer the other 364 days of the year? Are they overworked? Should they even be used to deliver gifts, or should they be retired in favor of advanced technical solutions for delivery?
  • Weather challenges. How will Santa’s journey south be affected by winter storms that may be lurking in his flight plan? Who will serve as Santa’s spokesman to relay reassurance that the presents will, indeed, make it to their rightful place under the Christmas tree?
  • Credibility. At what age will children begin to ask, “Is Santa real?” And what do parents tell their kids when it becomes obvious that they will be soon facing some tough questions?

How would public relations help Santa?

The world as we know it changes every moment, which creates ever-changing challenges.

A well-organized, thoughtful and up-to-date public relations plan backed by knowledgeable professionals provides a means of dealing with those challenges.

Santa’s brand image ranks second to none, and it would be PR’s job to keep it that way.

Because of his high visibility, everything about Santa – and we mean everything – is subject to public scrutiny. Santa’s PR team would need to anticipate the tough questions that potentially can emerge and be prepared to address them. At the same time, the PR team needs to find new and different ways to ensure that Santa continues to hold his leadership position.

So why do you need public relations?

As you prepare to address the 2019 business year, ask yourself the same kinds of questions Santa’s PR team would ask themselves as they look ahead.

Those questions would include:

  •  How can public relations help me market my product or service?
  • What kinds of newsworthy issues and challenges can hurt my business? And am I prepared to address them?
  • Are there newsworthy issues upon which I can capitalize?
  • Are my messages clear and understandable?
  • Will information about my product or service withstand intense scrutiny?
  • Am I missing an opportunity to affordably and effectively market my product or service by not including public relations?

Put public relations into your marketing mix for 2019

With the turn of the annual calendar right around the corner, now’s the time to look over your existing public relations plan and freshen it for 2019—or to create one altogether.

A practical action plan can be put into place to augment your overall marketing activities for a fraction of the cost of what you would invest in advertisements.

What’s more, when you bring an experienced, knowledgeable PR team to your side, you get considerably more than simply a publicity team. You acquire a team of marketing professionals who proactively help you sell your ideas while covering your back to fight off challenges that prove damaging to your enterprise.

Our recommendation: add PR to your marketing mix in 2019…think of it as a present for your enterprise.

Best wishes for a happy holiday season and a great 2019

At Wellons Communications, we have been fortunate to assist – and learn from – extraordinary clients whose successes we have been pleased to contribute to. We are, indeed, grateful for their business and we remind ourselves every day that it is a privilege to serve our clients and help them attain success.

We wish you the same kind of success for your business in the coming year.

Merry Christmas…and a prosperous and fruitful New Year.

Four things you need when distributing your company’s news

Posted on by Wellons team

Suppose you tweaked your product or service so it made you the leader in your particular industry…and no one heard the news. Suppose you landed a huge client that elevated your position to a leader in your field…but couldn’t get the news out quickly enough.

Distributing important information is often as critical as the news itself. Current information, like vegetables in the supermarket, does not remain fresh for long.

If information sits around too long, it’s old news. And media has no interest in information that occurred very far in the past.

Distribution of information is one of those tasks that looks, on the surface, to be mundane, but for clients who want their news and information conveyed to their particular audiences, distribution the right way is critical.

Distribution requires a sense of urgency

If something important is happening with your business and you want others to learn about it, you must work quickly to get the information out.

That requires two (and sometimes three) components:

  • Developing the information you want to share
  • Distributing the information to media who can use it
  • And, if appropriate, illustrating the information

All of this has to come together while your information is still fresh.

If your information gets to media after it’s “use by” date, media view the information as “expired.” If it happened yesterday or in the past week—and is still relevant—it’s news. If it happened last month, it’s not news.

And keep in mind, the media is not sitting on pins and needles waiting for information about your enterprise. It is up to you (or your PR team) to get the information prepared and distributed to the media.

Distribution requires proper targeting

The act of distribution, unlike an advertising campaign, is inexpensive. What does cost, however, is the thought put into distribution.

Are you reaching all the targets who can use your news? Are there targets who may not be immediately visible to you? Are you including media that might have a tangential interest in your news?

Conversely, are you needlessly distributing your news to outlets who would have no conceivable interest in your news?

Your PR team should have the expertise to develop your news distribution plan, as well the tools that can accomplish distribution quickly, efficiently, and at a reasonable cost.

Timing is essential for distribution

When you submit your information to media is another key factor in generating coverage.

There is no exact formula for timing dissemination of news, other than to avoid issuing news to arrive when no one is in the newsroom to receive it or act on it. Other factors, such as breaking news on a national or local scale, make a huge difference, too, and sometimes there are other industry aspects to consider.

Generally speaking, Tuesday is the best time to issue a press release, followed by Thursday. The worst day to send your information is on Friday. Similarly, the best time to send your press release is early in the morning – at 9 a.m. to be exact, or later in the day at 8 p.m., Eastern Standard Time.

Distribution requires tools to effectively reach media

Technology has transformed how news and information is conveyed to media.

Thanks to social media, a click can reach media around the world in an instant.

But there’s more to it than simply emailing words to media outlets. Distribution should include graphics that bring your story to life and provide media with the ability to illustrate your story to their audience.

Follow up, on an individual-by-individual basis, is also important. Aggressive publicity requires telephone calls, texts, or emails to specific reporters who will have a special interest in your news. This, in turn, requires that your PR team know your product or service and know who will have a specific interest in your news.

We have the tools and the know-how to get the word out

At Wellons Communications, we offer the whole enchilada when it comes to getting the word out.

We employ national resources that can be tailored to reach just the audience you want, whether it’s distribution to a broad consumer category or a precisely-targeted trade category.

Further, we can arrange to have graphics prepared and attached to your story so that media can use the illustrations to bring your story to life.

When you have news to share, keep us in mind. We’ll be happy to help you craft a news distribution plan that will be affordable, cost-efficient, timely, and well-targeted.

Competing for attention in the Age of Distraction

Posted on by Wellons team

Think for a moment about all the distractions that compete for attention in your work life.

Phone calls, texts, emails, meetings. Questions from employees. Questions from clients. Unanticipated interruptions. Add to this your personal life, which has the same ongoing level of activity.

WC#1-18, Jan 25, 2018The result? Very little time to stop and ask “Where are we, where are we going, how are we going to get there, and what are we going to say about ourselves that will help us achieve our goals?”

Now, put yourself in the mindset of your target audience and your clients. They suffer from the same busy professional and personal challenges you experience.

The point? Offices – and the people who manage and work in them – are enormously busy. In short, offices are centers of multi-tasking that offer little or no time to pause and contemplate the next steps.

Working in the Age of Distraction

Cal Newport, a computer scientist at Georgetown University, is the author of Deep Work: Rules for Focused Success in a Distracted World.

Newport points out that constant distractions that challenge our work life tend to dominate our work life. They take away from what Newport calls Deep Work, which is the ability to focus without distraction on a demanding task.

According to Newport, Shallow Work (the opposite of Deep Work) fragments and pre-empts one’s ability to come up with one of those benchmark “A-ha” solutions that can make your unique selling proposition stand apart.

Apply Deep Work to communications and you get a sense of how important it is to think differently and clearly, without distraction, and how it can transform how you go about your business and what you say about it.

You can get learn more about Deep Work in a fascinating report that recently was broadcast on National Public Radio.

Getting your message past the distractions

So, how does Wellons Communications help you succeed in the Age of Distraction?

We adhere to the notion of keeping it simple. We develop strategies, approaches, and messages aimed at battling through the communications clutter.

When possible, we use simple, declarative sentences. And we project the same message over and over again, using consistency to ensure that once we have captured attention, our message is reinforced until our audience has absorbed and agreed with it.

What does simplicity do for your marketing?

Our “keep it simple” approach delivers three key benefits to your overall marketing approach:

1. Simple messages are easy to understand.

2. Simple messages answer “What’s in it for me?”

3. Simple messages attract attention.

The most visual example of great message-making in its simplest form is a billboard. They are quick to read, present a single thought, and tell you what they think you need to learn.

Let us simplify your public relations and communications.

If you have read this far, you’ve been distracted enough. If our message has worked, we hope you will want to learn more about how Wellons Communications can assist you in marketing your product or service. You can reach me at 407-339-0879 or by email at will@wellonscommunications.com.

Believe me, I will be happy for the distraction.

Want to reach your customers? You gotta run.

Posted on by Wellons team

Every morning in Africa, a gazelle wakes up.
It knows it must run faster than the fastest lion or it will be killed.
Every morning a lion wakes up.
It knows it must outrun the slowest gazelle or it will starve to death.
It doesn’t matter whether you are the lion or the gazelle.
When the sun comes up, you better start running.

African proverb

Getting your message out to your target audiences must be an important priority in your business. If you drag your heels reaching out to your clients and potential clients, you can bet your competitors are working to fill the void.

Why the urgency?

Because no one is holding their breath waiting to hear from you.

Important ideas have to be repeated — often

At Wellons Communications, we believe in the Rule of Seven: Seven impressions are required to effectively communicate an important thought or concept.Lion gazelle

The core message can be the same, but it needs to be conveyed at least seven times to break through the “white noise” of communications.

So how do you know when you have achieved the Rule of Seven?

Results.

Whatever metrics are important to you should either change (or remain the same) when your target audiences have absorbed your message.

What kinds of results? Sales should show positive results. Awareness should increase. Perception of your service or product should be aligned with how you want your product or service to be recognized. Customers and clients should be more attuned to what you are can do – and are doing – and why you are important to their welfare.

We get those results

Our organization conducts communications programs that strive for positive marketing results, not simply publicity or news coverage that puts you in front of your audience on a one-time basis.

The only reason you are in business, after all, is to sell something. And our job is to help you sell it.

We go about it from two vantage points:

1) Creating opportunities for you to tell your story and create awareness of the benefits of your product or service
2) Removing any barriers from your ability to reach your key audiences

We aggressively seek and capitalize on communications opportunities that can benefit you and obliterate any barriers (e.g. misconceptions, underutilization of available resources, competitive claims) that can stand in the way of your business.

So what’s stopping you?

One of the most common barriers to marketing success is getting timely approvals to launch messaging programs.

Plans can reside inboxes for weeks before reviewed and Okay-ed. Decisions on strategies and tactical programs can be pushed off until “we get it just right.”

Meanwhile, your competitors are running circles around you. They are getting closer to reaching seven points of contact with your target audiences before you.

Like the gazelle and the lion, you have to run fast

Today’s hyper-speed communications environment demands that you work fast.

Our team at Wellons Communications recognizes how important that is.

Like the gazelle and the lion, we run as fast as we can every single day and craft programs that our clients may have not yet considered.

Find out just how fast we can move. Give me a call at 407-339-0879 or email me at will@wellonscommunications.com to learn more about what we can do to help boost your marketing communications.

Say it again…and again…and again…

Posted on by Wellons team

When you step back and examine what you say to potential customers, how consistent is your message?

Does your message say the same thing every time?

Or does it introduce a new thought to an audience that requires some time to absorb?

The wisdom of The Rule of Seven7

One of the tenants to which we adhere at Wellons Communication is The Rule of Seven.

The Rule of Seven says you need seven points of contact with your audience to convey your message.

Why does it take seven times to get your message across?

Because in today’s communications-centric world, people are overloaded with information. Emails, tweets, cable TV, apps, newspapers, and magazines…the list of the different media that impact consumers is long. The list of information they project on a daily basis is even longer.

Because there are so many messages impacting us daily, saying the same thing over and over again is critical to get one’s point across.

Fighting message fatigue

One of the characteristics aggressive marketers exhibit is that they are often the first to grow weary of message consistency. The general feeling often is “We’ve already told ‘em that,” followed by the launch of a new and different message.

The reality is that potential customers, as well as current customers, may not have seen your original communication — or are so busy dealing with their own business that your message has not had time to sink in.

We believe that consistency is key to effectively conveying whatever it is you want your audience to know about you. And that means sticking with a sound strategy and message without growing weary of saying it over and over again.

What’s the one thing you want your audience to know about you?

One of the benefits of stating — and repeating — your core message is that you take ownership of your communications.

That notion is comparable to the oft used “elevator speech” concept: if you have 30 seconds to tell your story, what would you say?

Drilling down to your core message, and re-stating it at every opportunity, helps you meet the Rule of Seven and reinforce the key principle that makes your business unique and even more importantly, valuable to your potential clients.

Fight the urge to keep changing the message

Marketers are smart people who have a lot of ideas and are eager to try them out to see if they can improve marketing results. That intelligence, however, can be a detriment if messages keep changing constantly.

Customers and potential customers don’t require a hit on the head to understand what you are saying. What they do require is seeing and hearing the same thing on a regular, consistent basis. It’s a philosophy that effective advertisers have used for more than a century and one that is adaptable, albeit in a different fashion, in publicity and public relations.

We encourage staying the course and communicating in a regular, organized, and consistent manner. It’s easier on your audiences to remember what you are saying and when they need you, easier to remember who to call.

If you are in need of well-crafted, effective communications that are results-oriented, call me at 407-339-0879 or email me at will@wellonscommunications.com.

Like the communications programs we advocate, we will consistently answer the call, always in the same fashion, and then look for new and innovative approaches that will help stretch your marketing dollar and improve results.

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