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How good public relations adds value to your brand

We often hear the general question, “What kind of value does public relations add to my business?” Usually, the question is framed somewhat more bluntly: “What good is PR?”

The underlying question business leaders really are asking is “How do you connect brand awareness efforts to business value?”

And, in virtually every instance, business leaders equate value with more revenue or lower costs.

What role does marketing serve in business?

Step back for a moment and ask, “What is it that marketing does?”

Marketing aims to increase or maintain sales and revenue.

Within the marketing function, advertising, public relations, promotion, and research are the marketing components that support sales.

Advertising

Advertising, which is expensive, is controlled by budget and media-buying decisions. One knows where one’s ad will appear, who it will reach, and how many folks might see it. What one doesn’t know is how many people will actually look at it or respond to an advertisement.

Public relations

Public relations, which is not nearly as expensive, is controllable only to a point. Information is distributed, but how many people see it or respond to it totally depends on the interest value of the information and the audiences served by the media outlets that present the information.

Promotion and research

Promotion capitalizes on other people’s dollars to expand one’s marketing program. Research seeks to find out how people perceive your business, which in turn, influences how you approach your marketing.

Awareness is the first step in marketing

Brand awareness is the first step in building a connection with a customer. It’s the foundation upon which a brand builds recognition, trust and preference in a competitive market.

How effective is PR in building awareness for your brand?

Connecting the effectiveness of public relations in building brand awareness to increased revenue or decreased expenses is like trying to figure out how a football or baseball player’s statistics relate to a team’s wins.

So many other things must happen that pinning wins on a player’s passing yardage or batting average involves a tenuous connection at best.

While PR is statistically difficult to measure, experienced business leaders know that successful public relations is a “must” in their overall marketing approach.

PR goes beyond self-serving advertising and attracts powerful third-party endorsement in the form of recognition of one’s brand by someone else.

So how does good PR fit into building your brand?

Branding is a strategy for making your company memorable.

Public relations generates interest in your product or service through storytelling. The ultimate goal of PR is to tell your story through other channels of communication…i.e., media coverage, whether it’s mainstream media like print or television or emerging media on the web or social.

While the goals of branding and PR are different, it’s a symbiotic relationship—a partnership. Your business thrives when branding and PR align.

Find out more about how you can utilize the power of public relations to affordably and successfully add value to your brand.

Contact us at 407-339-0879 or email us at will@wellonscommunications.com and let us tell you more about how good PR can make a difference in making your brand stand apart from your competitors.

Shrinking attention spans and your public relations

People are paying less attention to what you say. It’s not because what you are saying is not important. It is because what you have to say must compete in a rapidly changing, communications environment that is shortening people’s attention.

That means in today’s overcrowded communications landscape, you need to convey your ideas in an instant.

Online media is rapidly becoming the most important messenger

Step back for a moment and remind yourself how information consumption is undergoing significant change.

Newspapers and magazines are morphing into websites. Over-the-air television is turning into streaming as a means of presenting information.

Online communications have stepped to the forefront in terms of how people are looking for information.

According to Cision, a comprehensive communications platform that top PR firms, (including Wellons Communications) rely upon, “Journalists’ concerns about audiences’ changing media consumption behaviors are top of mind in 2025. More than 2 in 5 reporters (42%) named this as one of the biggest challenges for journalism in the last 12 months.”

Not only is media consumption changing, so are attention spans

 The average human attention span has dropped from 12 seconds in 2000 to just 8 seconds today.

That’s shorter than the attention span of a goldfish.

To get a greater appreciation of what’s happening with attention spans, take a listen to what Gloria Mark, PhD, the chancellor’s professor of informatics at the University of California, Irvine, has to say here.

So, what does this have to do with your public relations? 

First off, it means that you have to adjust to how communications are changing, not only in how information is projected, but in how it is received.

And that’s where Wellons Communications enters the picture.

We recognize the changes media are undergoing, and we know how to adjust your public relations and publicity program to keep pace with how communications are changing.

We use up-to-date distribution services to target who is receiving your publicity communiques and add our own know-how to bolster these services.

We advocate for the use of high-impact visuals to cut through the communications clutter and get your idea across in an instant.

And for media, who are overloaded with pitches from folks like us, we make it as easy as possible for them to recognize the news value of your story and how to tell your story as concisely and clearly as possible.

In short, call us and we’ll start cutting through short attention spans

We recognize the challenge telling your story with brevity and how to package and distribute your story in a way that is useful for what media want and need.

Call us at 407-339-0879 or email us at will@wellonscommunications.com and let’s start getting past those short attention spans.

Is PR worth it for your business?

Every year around budget planning time, business owners and managers start to pick through everything in the budget and ask, “Is this working and is it worth it?” Marketing, in particular, receives considerable scrutiny because it is difficult to measure. And public relations, because of its vague measurement criteria, invariably begs the question “Is an Orlando PR firm worth it? Do we really need to spend money on PR?”

Your marketing has three primary options: advertise, publicize … or both

The totality of your marketing outreach to build sales of your product or service will depend on how much you can afford to put your name in front of your target audience.

If you totally rely on advertising, be prepared to spend. Advertising is costly, and with the onset of online marketing, has become increasingly fragmented and difficult to measure.

What are the benefits of advertising?

The benefit of advertising is you can totally control where and when your messages appear and who will be exposed to them.

What are the disadvantages of advertising?

The negative of advertising is your ad message must compete with every other ad message.  To put this in perspective, Americans are exposed to between 4,000 and 10,000 advertising messages every day.

Some advertising is certainly necessary, but how much you can afford to spend on advertising is totally up to your overall marketing strategy and budget.

Public relations is considerably less costly than advertising.

What are the benefits of PR?

The upside of PR is that media coverage can create awareness levels for relatively little cost, along with the benefit of outside recognition of your business.

What are the disadvantages of PR?

The downside to PR is that publicity requires time and redundancy to connect with media…and media are the decision makers about when and if they will focus on your business.

A sound marketing plan will include public relations in the mix

If your enterprise has the financial ability, a combined marketing approach provides you with double coverage—the ability to control where your message appears via your advertising along with the power of media coverage for your business from media relations.

So, what to do?

This article provides a thoughtful approach that addresses the question of developing a well-balanced marketing plan.

Truth be known, there is no one single answer to the challenge of how much to invest in marketing, just as there are no two businesses that are identical.

At our Orlando PR firm, we can help you with your marketing plan

The folks at our Orlando PR firm look at themselves as marketers first and public relations specialists second.

The only reason we exist is to help you sell your product or service. After all, that is the only reason marketing exists.

What differentiates us is that we think and act like marketers, but we use publicity and reputation building as our primary means of getting the word out. Our tool kit includes things like stories, photos, videos, special events and relationship building with key industry media leaders and audience connectors.

As 2026 starts to appear on the calendar, think about using a combined approach in your marketing plan. Include public relations in the mix.

And when you add public relations, call us at 407-339-0879 or email us at will@wellonscommunications.com and let us help you include an affordable way to include PR.

Mid-year social media checkup: 10 tips to keep your accounts healthy

As Q2 winds down, we’re just about halfway through 2025 (believe it or not!). As we head into the second half of the year, we’re looking back on all the goals we set when the year was young. As an Orlando social media agency, Wellons Communications believes in preventive care—like your mid-year checkup at the doctor, but for your social media. Now that the year is half over, we think it’s time to grab your digital stethoscope and check the pulse of your content and engagement.

Check out our list below for some ideas, and feel free to read more on our approach to social media best practices in our “best practices” blog or discover how to find a social media agency, all part of our full social media services at Wellons.

1. Refresh your bio and about sections

Make sure all profiles feature current bios, brand‑aligned visuals and accurate links. You might spruce them up, just for fun! Optimize you links in bio or Linktree for Instagram, and ensure your “about” sections showcase the right keywords and calls to action (CTAs).

2. Check content performance

Analyze top-performing posts—are videos on the grid or polls in your story driving engagement? Evaluate low-performing content: what could have improved reach or resonance?

3. Review audience engagement and demographics

Look at your audience makeup—age, location, interests. Are you cultivating your intended audience? Does anything surprise you? Social media is a great place to check the mirror of your business. If you feel anything is not what you expected, consider adjusting your content to meet the new audience or adjusting ad targeting to reach your intended audience.

4. Compare performance against last year and your goals

Check performance vs. last year and your year‑end targets—follower growth, engagement or conversions. Are you on track for your goals? Are you outperforming last year? A course correction now can set you up for success.

5. Monitor competitors and trends

Assess competitors’ strategies—hashtags, platforms and formats, to name a few. Scan emerging trends: new apps, challenges or formats. Is there anything you can adopt or work into your strategy? Are there any opportunities you might be missing?

6. Tweak your content calendar

Use performance insights to update your calendar—add high‑performing formats and shuffle content to align with upcoming events. Encourage customers to share their stories or experiences with your products so you have fresh user-generated content. UGC is trusted—84% of Millennials say it influences buying decisions.

7. Freshen seasonal content

As you enter the hottest months of the year, do you have video and photos to match? As you look down the stretch of 2025, are there any content buckets you’re missing? Plan now for photos shoots or sessions to fill out the rest of your content calendar.

8. Audit ad performance and targeting

Compare ad results with organic performance. If a theme resonates organically, amplify it via ads—shifting budget to the highest return on investment (ROI). Does your ad strategy fit or enhance any of the audience or engagement trends you’ve seen in your checkup? Do you need to change any targeting or content?

9. Build a reporting and agility routine

Set monthly or quarterly reviews tracking key performance indicators (KPIs) like followers, engagement and clicks. Stay nimble and iterate based on data. You might already be doing this, but a good checkup practice is to ensure you’re reporting on all key categories that fuel your year-end goals.

10. Apply the 80/20 Rule

Ensure 80 percent of posts provide value—education, stories, entertainment—and only 20 percent are promos. Research shows this balance strengthens audience loyalty.

Why a mid-year checkup matters

Social media evolves fast—what performed in January may underperform in July. A systematic mid‑year audit—from refreshing profiles to rebalancing content—ensures your channels remain relevant, competitive and aligned with audience expectations. As a full-service public relations agency, Wellons Communications ensures that alignment across messaging, branding and community building.

According to marketing experts, a routine audit helps reallocate resources, uncover new opportunities and optimize emerging channels.

Strengthen your social strategy with an Orlando social media agency

Your social media health matters. If data revealed gaps, it’s time for a tune‑up. Wellons Communications—your trusted PR firm and Orlando social media agency—is ready to help. Read our social media check‑up guide and let’s have a conversation. Give us a call at 407‑339‑0879, and let’s start the communication.

When it comes to media relations, think local

News media have undergone enormous changes in the 21st century, thanks to the omnipresence of the internet and digital communications. Getting a significant media relations “hit” on the internet can generate worldwide coverage. But those kinds of hits are rare and require significant news value to obtain.

Sure, it’s great to get recognition from all over the nation—or the world—but how valuable is that coverage to you if your primary geographic market or audience is local?

News consumption has changed…but people are still interest in news

Interestingly, the prestigious Pew Research Center, a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world, points out that as news consumption habits become more digital, U.S. adults continue to see value in local outlets.

What makes local news outlets valuable is that even as print media circulation and local TV news audiences have shrunk, thanks to the internet, overall local coverage has expanded.

Take a glance at the chart in the article and you can see for yourself just how people have shifted in how and where they get their news.

Just how important is local media coverage?

With consumer readership for local news shifting to digital, it is easy to discount the importance of local news.

That’s because we live in in a time when people can access a seemingly limitless array of content from anywhere in the world. People can access platforms ranging from to mainstream news organizations that rely on the accuracy of their information to social media sites riddled with falsehoods and opinion.

But don’t discount community news. Local news, and especially quality journalism, continues to play a crucial role in keeping citizens informed about what’s happening immediately around them—a service that other platforms struggle to match. Local news can also serve as a springboard for coverage in larger-circulation mainstream media. And remember, local news outlets have their own websites and actively promote readership to their individual audiences.

Local news serves as a news backbone for community information

Local news outlets act as the first responders to breaking stories. They provide comprehensive coverage on wide-ranging topics—from politics and crime to health and lifestyle. They give citizens the knowledge needed to make informed decisions about issues affecting their communities, like city council meetings and school board elections, and critical issues like housing, education, and public safety.

Local news outlets provide news coverage that will never show up in the 80 hours of the same headlines across dayparts that you see on national news programs.

Coverage includes local news that relates directly to their local audience, ranging from community and neighborhood activities and individual resident achievements and local sports coverage.

Wellons Communications knows how to handle to local media relations

Sure, everyone wants their product or service to headline Fox News, CNN and NBC Nightly News with Lester Holt.

The reality, however, is that consumer product or service marketing rarely has qualities that are going to compete with daily headlines about politics, disasters, celebrities, and strange or unusual events.

Realizing that, our PR firm takes aim at local news outlets and provides them with local angles they use to create stories to share with their readers, viewers and listeners.

We possess the know-how and tools to reach into newsrooms and pitch stories that appeal and make sense to news directors and key editorial staff…and, in fact, our team members have spent part of their careers fielding PR pitches (both good and bad).

Learn more about how we can look for ways to put you in the news…. whether it is digital, broadcast or print. Call us at 407-339-0879 or email us at will@wellonscommunications.com and let’s start making media relations work for you.

Put the calendar to work for your marketing plan

Putting together the year’s marketing plan is always a challenge.

Planning ahead requires knowledge, insight, foresight, and the ability to know how to capitalize on the strength of your product or service, the weaknesses of your competitors, what’s going on in your product or service category, your ability to deliver what you say you can deliver and, of course, your budget.

The calendar itself offers you a wealth of marketing opportunities

When searching for ideas that you can “own,” start with the calendar. It is loaded with ideas waiting to be discovered.

What are the dates for the key trade shows for your business? What consumer-oriented special “days” or “months” can you capitalize on? What milestone events are your organization or industry observing in the coming months or years?

How can you take advantage of traditional holidays like the Fourth of July, Thanksgiving, Christmas and nationally observed holidays like Presidents’ Day?

Almost every single day of the year offers a marketing “schtick”

Beyond the traditional federal holidays, the U.S. has a vibrant collection of “non-traditional” or unofficial holidays. These range from food-focused observances to quirky awareness days, like National Pizza Day (Feb. 9), Talk Like a Pirate Day (Sept. 19), National Clean Your Desk Day (second Monday of January), and National Pet Day (April 11).

The vast majority of these commercially oriented unofficial “holidays” likely will not fit into your marketing plan. But there is every likelihood that one, two, or even three of them might provide an opportunity for you to connect—or strengthen your connection—with your current and potential customers. 

So, how could I capitalize on special marketing calendar opportunities?

  1. Start with your own organization.
    Are you celebrating an anniversary (e.g. 25 years in business) or about to reach a benchmark milestone (e.g. 100,000 visitors or $1 million in sales)? If so, tell the world about it and share the news of your success.
  1. Take advantage of someone else’s calendar event.
    Here are some off-the-wall ideas that serve as examples of how you might take advantage of some of the “holidays” that are promoted.

    Surprise your office and your clients on National Balloons Around the World Day (October 1, 2025) by delivery of balloons with an “uplifting message” aimed at bringing a smile to your employees and your clients.

    If your product or service is aimed at seniors, capitalize on Curmudgeons Day (Jan. 29, 2026, if you’re paying attention), which acknowledges the cranky and fussy people in our lives. Picture Oscar the Grouch, Mr. Mooney from the Lucy Show, the old lady at the cashier, or your grandfather sitting on his porch—and blow them a kiss on this fun and unusual “holiday.”

So where do I find all these “days”?

All these calendar-based marketing opportunities are only a click away.

Here are some links that will help you look some of these “days” over and get you thinking about how you can capitalize on them.

https://nationaltoday.com

https://www.calendarr.com/united-states/observances-2025/

https://www.nationaldaycalendar.com

https://eventsinamerica.com/events/trade-shows/2025

So how does Wellons Communications fit into this calendar picture?

We’re an Orlando marketing agency…that utilizes publicity and public relations to augment our client’s marketing initiatives.

Unlike paid advertising, we seek out and capitalize on affordable marketing opportunities that clients use to strengthen and expand awareness of their product or service.

We recognize that not every business can afford a substantial advertising budget, so we put our minds to work to find ways that can deliver the same kind of results without overloading your marketing budget.

It’s a strategic approach we define as OPM…taking advantage of Other People’s Money.

Put Wellons to work on seeking OPM opportunities for you.

Capitalizing on holidays and commercially recognized calendar events is only one example of the creativity we bring to the table to expand our client’s marketing programs.

As you look over your marketing calendar, schedule a date to give us a call and let us see how we can add publicity and public relations to your marketing mix…all aimed at selling your product, services and ideas.

Call us at 407-339-0879 or email us at will@wellonscommunications.com and let’s look at what’s on your calendar.

Let’s talk about media relations that helps you sell

In today’s increasingly complex communications world, marketing “success” is often sought via a dizzying array of digital-related approaches that are measured by mystifying metrics.

When you hear terms like “engagement zones,” “SERP” (search engine results page), “landing page visibility” and “click-through rate,” chances are you have little or no idea what in the world it all means. Unless you are a dyed-in-the wool, all the tech gobbledygook doesn’t matter…if your digitally centered marketing program fails to deliver.

That’s because, in the end, all you want is increased sales or increased support of whatever you are marketing.

And that leads us to what we do best at Wellons Communications: media relations.

At Wellons, we have only one focus: we exist to help our clients sell things

The only reason our clients call on us is to help them increase sales for whatever they are selling or remove impediments that could discourage sales for what they are marketing.

We utilize tried-and-true approaches that our clients can afford, understand and that have proven to contribute to marketing success.

We certainly know our way around today’s technical solutions and platforms. But we also add in basic, proven PR strategies that are well executed.

Our primary service is media relations

Our public relations practice is centered around publicity…media relations: the skillset by which journalists are encouraged to report positively about your business.We share clear, accurate and interesting news about what you are selling.

We point journalists in your direction so they can take advantage of your expert insight about your industry or get your opinion on a trending topic.

We look for ways to add dimension and depth about your business that advertising can only touch upon. Our services are considerably more affordable than paid advertising, and when our strategies work, the results can be enormously successful.

Publicity can earn a direct connection with your potential customers

People are exposed to approximately 5,000 advertisements every day.

With a flood of information like that, publicity — information that people actually look at — can cut through the noise and truly connect with your audience.

Publicity influences the views and decisions of people important to your business — potential customers, investors, employees, suppliers.

And, in an era where misinformation (particularly on the internet) abounds, objective endorsement from trusted media sources is more important than ever to helping build recognition, respect and credibility for your business.

How much does media relations cost?

Typically, a PR firm charges a monthly retainer fee that provides a basic number of service hours plus reimbursement of pre-approved out-of-pocket costs.

There is no such thing as a typical retainer fee because there really is no such thing as a typical client. Every client has a different budget and different needs. What’s more, you can be doing exactly the same work with the same monthly hours for two different clients, and there may be very good reasons for charging them very different rates.

At Wellons Communications, we typically meet with a potential client, gain an understanding of their wants and needs, conduct basic research to determine what we believe will deliver results, and propose a budget and time frame (e.g. six months to one year).

The precise budget depends on what we believe will be required from a time-consumption standpoint and related logistical support (e.g. video, photography, information distribution, special needs like transportation and special event activity).

Consider Wellons to develop a media relations program for your business

Consider this:

You have an ongoing need to sell your product or service. Editorial media have an ongoing need to find and report information.

So how do you connect your customers with editorial media?

That’s where Wellons Communications enters the picture. We serve as the cord that connects the plug in the wall to the device it powers. We create information that media can use in a format that will serve the media’s needs. Then we distribute the information, with pinpoint targeting, to those media that will have the most interest in your information. Further, we maintain ongoing contact with media to reinforce connections between you and media whose coverage is important to your business.

If your media relations program is non-existent, consider Wellons Communications to get a program started for you. If your media relations program needs freshening or reinforcement, consider Wellons Communications to review what you are doing and possibly seek new directions.

Call us at 407-339-0879 or email us at will@wellonscommunications.com and tell us what you are doing, what you want, and what you need to see if we can build a new media relations success story together.

 

Crisis communications: Three phone calls to make after a business crisis

We say it a lot at Wellons Communications: No one likes to think about their worst day at work. Even so, at some point in your business career, you’re going need crisis communications. It might be something as small as a negative review on social media or as big as a natural disaster, customer or employee injury or a police incident.

So when it happens, do you know who you’re going to call? The most important way to approach crisis communications is to have a plan in place. That plan will include having a crisis team and a process for speedy communications. While your plan might be different for your business and might scale based on the incident, here are three good calls to make in any crisis.

Internal stakeholders

Assuming you have already called 911 if the situation warrants, the first calls you should make in a crisis situation are to your own team. You need to make sure everyone is on the same page and the plan is being activated. You might need to call managers on the ground to find out more about who is involved and what happened, and you should tell them to ensure all media calls are being directed to your spokesperson. No manager or employee should be speaking with media or posting to social media without approval—everything can be a company statement. If media are inquiring, have staff members take a message with contact information so the PR team can return calls. You should also be alerting leadership about the situation as part of the crisis PR plan.

The PR team

Immediately after you contact key team players, you should alert your PR team to the situation. At Wellons, we’ve answered the phone in the middle of the night more than once. This is why you have a crisis PR firm. They have an outside view of the situation and are trained to respond in a way that puts your company in the strongest position for a tough situation. Your PR team should be activating holding responses that are planned in advance and working through the chain of communications to prepare a statement or media availability. They should be fielding calls and emails asking for comments and distributing the approved statement or setting up spokesperson interviews. Their team should also be monitoring for any coverage or repercussions and sharing updates with stakeholders.

Legal or HR

Once some of the dust has settled in a situation, you might need to call your legal or HR team, depending on the situation. They’ll be able to shed light on what, if any, next steps or long-term tactics you need to adopt. These might affect future communications as you move forward in the post-crisis business landscape, so be sure to update your PR team.

What’s next?

Once you’re on the other side of a crisis, you should meet with your stakeholders and PR team to develop a plan for communications going forward. Will there be updates to this story or situation? Do you need to rehab your company reputation in any way to regain trust? If business has returned to normal, you might also want to review your crisis communications plan. Or, if this was a wake-up call, you might want to dig in and craft a better plan for next time—because there will be a next time.

Want some expert advice? At Wellons Communications, we’ve been through just about everything and helped clients come out the other side with great crisis communications. Make us your first call after finishing this blog. We answer 24/7, 365. Dial 407-462-2718.

Best practices for working with a social media agency

In today’s digital world, a strong social media presence is essential for many businesses looking to grow their brand and connect with customers. However, managing social media effectively takes time, expertise and consistency. That’s where a social media agency comes in.

Social media agency services can range from professional content creation and targeted ad strategies to community curation and data-driven insights, all to help businesses maximize their online impact. But to get the most out of your partnership, it’s important to follow key best practices. In this blog, we’ll explore the best ways to work with a social media agency to ensure successful collaboration and achieve your marketing goals.

Define goals and roles

The first best practice starts before the contract is in place. Hopefully you defined your goals when you were selecting an agency and picked accordingly. Regardless, set a strong foundation by making sure you and your agency are both clear on who is expected to do what. It’s great to have a kickoff call to discuss these roles and what that looks like. You should also be very clear about your goals. This might come in the form of official KPIs or a more general outline of what success looks like to you.

Share your vision and brand standards

You probably already have a good sense of what your company is and what your brand standards are. It’s essential to share that with your agency to ensure consistency across content and interactions. After all, your agency will be speaking for you. Share your logos and usage notes, brand colors, and any other brand standards. It’s also important to share notes on the company’s voice, especially if the agency will be responding to reviews and comments. And remember, while starting out on a good foot is important, brand voice and standards are a constantly evolving conversation, both internally and with your agency.

Communicate constantly

That brings us to the next point. When you are working with a social media agency, communication is key. Regular meetings allow you to review engagement progress and reach, learn about potential new marketing strategies, and review performance to see what is helpful and where you might need to pivot. It also allows you to share updates with your agency and keep them on top of your goals. Scheduling regular check-ins can allow you to stay informed, make data-driven decisions, and ensure your social media strategy remains flexible, effective, and aligned with your business goals. Even so, don’t forget to drop a quick email, call or text if things change.

Provide input and feedback

When you take on a social media agency, they become part of your team. Your feedback ensures that the agency’s efforts align with your brand’s vision, values, and goals. This helps them create content and strategies that truly reflect what you want to achieve. Your agency is going to do things you might not do, especially as they get to know you. Your constructive input helps the agency refine their strategies and content. By communicating what works and what doesn’t, you help them improve and optimize their approach over time.

Stay open and flexible

While it’s definitely important to share goals and feedback, it’s also vital to listen to your agency and remain open to their ideas and takes. What’s the point of hiring an agency otherwise? The social media landscape changes and evolves often. In this constantly shifting environment, staying open and flexible is crucial. What worked in the past may not be as effective now or for a specific project. Social media agencies are skilled at evaluating the current social market, trends, and marketing strategies to create a plan that effectively communicates and markets your business’s content. This may involve adjusting to new strategies or adapting plans. Your agency has your business’s best interests at heart, and trusting their expertise while remaining open to new suggestions helps both parties perform at their best.

At Wellons Communications, we make these practices a priority

Choosing the right social media agency can make a significant difference in the growth and success of your business. By partnering with an experienced social media marketing agency, you gain access to expert strategies that enhance your online presence and engage your target audience. Whether you need effective social media management, tailored social media marketing services, or digital PR from a PR agency, Wellons would love to help. Give us a call at 407-339-0879 and let’s start the communication.

How to onboard a PR Agency: Wellons’ approach new assignments

When you begin to onboard a PR agency, it’s a new start and a chance to introduce a group of expert communicators to your team.

At Wellons Communications, we are fortunate to have several new starts every year. They arrive with the assignment of new business.

So how do we approach new assignments? What can you expect when you bring us aboard as a member of your marketing team?

1. We get to know you and your marketing environment

Depending on the industry, we tackle new assignments in two different ways.

If we are already familiar with your industry, we utilize the know-how we already possess and seek to capitalize and build on the strengths of our existing relationships with media and your other key marketing audiences.

While nurturing existing media relationships is important, expanding your network is crucial, especially in a new sector.

When we enter unfamiliar territory, we look for ways to streamline our learning curve so that we can deliver results for you as quickly as possible while looking for new, different or overlooked opportunities.

Here’s an example.

When we first come aboard, we take a close look at media data third party content like Cision or Muck Rack to identify journalists covering your industry. In particular, we look for writers who have recently produced content related to your area. We visit the LinkedIn pages of media outlets and click on “people”, which gives us a list of people who work at an outlet, which makes it easier to identify the right contacts and look for profiles that may list recent activity related to your field.

2. We talk to industry experts and listen

We have found that one of of the best sources for finding out what media are looking for in your marketing environment is to talk to journalists and sector veterans for insights beyond desk research. They can decode jargon, identify influential players, and highlight emerging trends.

We start following specific journalists on social media platforms like Twitter and Linkedin. We engage with their posts, comment on articles and share relevant content. This helps us understand their interests and establish a connection before pitching.

When we talk with knowledgeable industry experts, we are not afraid of appearing unprofessional for not knowing something about a particular industry. We welcome the opportunity to expand our knowledge and, along the way, look for new and different ideas that will augment our client’s marketing initiatives.

3. We immerse ourselves in your business and culture

As newcomers to your business, we want to become a member of your business as quickly as possible.

We meet and listen to your business’s leaders to get a clear idea of their wants, needs, and expectations. We interact your marketing team and seek to know what works, what has not worked, and what could work while gaining their trust as a means of support for their efforts.

In particular, we get acquainted with your marketing plan, so we know where you are headed and what you want to accomplish.

4. We fish where the fish are biting…by narrowing our focus

Once we have gotten better acquainted with your business, we get to work.

On of the first things you receieve when you onboard a PR agency is a Public Relations plan. We develop materials (e.g. press kits, photos, video, graphics) that make it easy for media to include you in their stories. We generate tactical approaches that will complement the objectives and strategies outlined in your marketing plan.

Once that’s done, we generally start by pitching media on your behalf using the front-end research we have conducted and information we have prepared for media.

Our pitching is aimed squarely at media who might want or seek your story.  According to the 2024 Muck Rack survey, 83% of journalists prefer personalized email pitches. This stems from a simple truth: journalists seek stories that resonate with their readers.

With that in mind, we conduct personalized media pitches aimed at more rapidly generating results.

And, as we surge forward, we measure our results and success, learning what works best and, by watching what is happening in your industry, what to avoid in the future.

The same formula is followed in the other aspects of public relations programs we create for clients: research, plan, execute, measure.

5. We are eager to help your marketing get a fresh start

Are you ready to onboard a PR firm and start incorporating publicity and public relations into your marketing plan?

At Wellons Communications, we regard ourselves as marketers…marketers who possess proven, effective skills in the public relations sector.

From first-time PR plans that address ongoing PR needs to one-time projects that aim at supporting a particular marketing initiative, we have a proven track record to illustrate our success.

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