Social media check-up: Is your business healthy?

With more than 2 billion people on social media, we’d be surprised to find someone who doesn’t think it’s important for his or her business.

Whether you’re just getting started or you’re a seasoned pro, social media inevitably comes with a lot of questions. Am I doing this right? Am I getting the most out of it? Where do I even start? We’ve heard them all.

And we can relate! Social media has been on our minds at Wellons Communications lately. Our CEO recently led a workshop on social media, and as a staff, we did a deep dive on best practices across platforms.

A short check-up never hurts. Below are five essentials for your business’ social media—so you can be sure you’re in tip-top shape.

  • Know your platform
    There are a multitude of social media platforms out there, from Facebook and Instagram to LinkedIn and Google+. Each platform operates differently, attracts a different demographic, and has different requirements. For instance, Instagram is driven by visuals. LinkedIn attracts a more professional crowd. Twitter allows the use of hashtags. Understanding each platform and selecting the right ones for your business can set you up for success.
  • Set a strategy
    Just like with any other marketing and public relations tactic, you must establish a plan. Jumping head first into social media without setting a strategy is like driving down a dark road without headlights. Eventually, you’re going to crash. Ask yourself what you want from social media. Do you want direct ROI? Do you want to be seen as a thought leader? Your goals will drive the strategy you use.
  • Craft your content
    What you post on social media defines your company, just as much as a sales presentation or your website. Content shows viewers what your company is, what it does and what it stands for—so it has to support your goals. What does your brand want to convey? What is your aesthetic, visually and tonally? Do you post videos, photos, articles or something else? Take some time to set some brand standards. After all, posting to a personal account is not the same as posting to a business page.
  • Stay consistent
    To effectively use social media, you have to be engaged. That means posting regularly (this is where that plan comes in!), responding promptly to comments and concerns, and actively listening to what is being said about your company on social media. Are you doing all you can to protect your reputation and keep your voice out there?
  • Keep up-to-date
    The social media landscape is constantly changing and growing. It’s essential to stay in the conversation and up-to-date on the latest trends to remain relevant. Are you reading up on changes on platforms or best practices in your industry? At Wellons, we make sure to brush up periodically to make sure we stay sharp.

If you still have questions or want to ensure your company is getting the most out of this powerful tool, don’t hesitate to reach out. We’d love to share our knowledge and expertise with you. Give us a call at 407-339-0879 or email Will at will@wellonscommunications.com.